TERMS & CONDITIONS OF USE

Welcome to the official website of VIRSHETÉ, www.virshete.com. The Terms & Conditions of Use outlined in this agreement govern the access to and use of this website. www.virshete.com is owned and managed by VIRSHETE Fashions Private Limited, and hosted by Wix.com Limited.

Binding Agreement

 

The access to, use of, and purchase of products and services on this website are based on the assumption that you have read, understood and agreed to the Terms & Conditions of Use outlined in this binding agreement.

 

Age of Consent

By accessing, using or registering on www.virshete.com, you hereby represent and warrant to VIRSHETÉ that you are 18 years of age or older, and that you have the right, authority and capacity to use www.virshete.com. If a user is below 18 years of age, it is assumed that they are using this platform under the supervision of their parent/legal guardian, and that such user’s parent/legal guardian has read, understood and agreed to these Terms & Conditions of Use, including the Terms & Conditions of Sale on this Legal page for any purchase of products or services on behalf of the minor user. Should VIRSHETÉ be made aware that a user is under the age of 18 and is using this platform without the supervision of their parent/legal guardian, VIRSHETÉ reserves the right to deactivate such user’s account without prior notice and will in no way be responsible or liable for such user’s use.

 

Term & Termination

This agreement will remain in full force and effect while you access and use www.virshete.com in any form or capacity. VIRSHETÉ reserves the right to terminate its services provided to you in the event of a breach of any terms and conditions outlined in this agreement, misrepresentation of information, unlawful activity, or if VIRSHETÉ is unable to verify or authenticate any information provided by you.

Furthermore, VIRSHETÉ reserves the right to terminate your access to this website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions outlined in this agreement. Following termination, you will not be permitted to use this website and VIRSHETÉ may, in its sole discretion and without prior notice, cancel any outstanding orders of products. If your access to this website is terminated, VIRSHETÉ reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of this website. This agreement will survive indefinitely unless and until VIRSHETÉ chooses, in its sole discretion and without prior notice, to terminate it.

 

The user may terminate the agreement at any time, provided that the user discontinues any further use of www.virshete.com. It is specifically clarified that any termination of this agreement by a user shall not cancel the user’s obligation to pay for products purchased on this website, or any other obligation which has accrued, or is unfulfilled and relates to the period prior to termination. Provision of the agreement which imposes an obligation or creates a right that by its nature will be valid after termination or expiration of the agreement shall survive the termination or expiration of the agreement.

 

Changes

 

These Terms & Conditions of Use were last updated on 24.02.2020. VIRSHETÉ may amend or update all or part of these Terms & Conditions of Use as and when required, and in the sole discretion of VIRSHETÉ. If you have a registered account on www.virshete.com, you may receive a notification informing you of any changes. It is nonetheless important that you check this page when accessing www.virshete.com to ensure that you are satisfied with the agreement in place. In addition, you can read about Wix’s terms, conditions and policies here. Your continued access and use of www.virshete.com will be deemed as an agreement to any changes and the Terms & Conditions of Use in place at any given time. If you do not agree to all or part of these Terms & Conditions of Use, in conjunction with the other applicable policies on this Legal page, please do not use this website.

 

Privacy

 

When accessing, using or making a purchase on www.virshete.com, we recommend that you read the Privacy Policy section on this Legal page. This will help you understand how we collect, use and protect any personal information or data that you may share with us.

 

Business Policy

 

VIRSHETÉ aims to sell its products and services through this website to consumers only. Consumer refers to any natural person using this website for purposes which are outside of their trade, business or professional activity, if any. If you are not a consumer, please do not use this website for purchasing any products. VIRSHETÉ shall be entitled to object to the processing of purchase orders from persons other than consumers who do not comply with this agreement, along with the Terms & Conditions of Sale and other applicable policies on this Legal page.

 

Usage

VIRSHETÉ authorizes its users to access and use www.virshete.com solely for the purpose of identifying products, making purchases, and processing orders in accordance with our policies outlined on this Legal page, if any apply, for personal purposes only; and should in no way be connected to any trade, business or professional activity. VIRSHETÉ therefore grants you limited, revocable permission to access and use this website. This permission does not include permission for carrying out any resale of any products or services, or any commercial use of any content, and any derivative use of this platform and its contents. You are liable for your use of www.virshete.com and its contents, and VIRSHETÉ will not be held responsible or liable for any use of this website and its contents made by its users that is not compliant with the laws and regulations in place. In particular, you will be liable for communicating information or data which is incorrect, false or concerning third parties (in the event that such third parties have not given their consent), as well as for any improper use of such information or data.

 

User Information

You agree to maintain and promptly update all data provided by you, and to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current, incomplete, or if VIRSHETÉ has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, not current, incomplete, or not in accordance with the terms and conditions outlined in this agreement, VIRSHETÉ reserves the right to indefinitely suspend, terminate or block your access to this platform, and refuse to provide you with access to this platform in future.

Payment Policy

VIRSHETÉ aims to ensure that www.virshete.com is user-friendly and equipped with industry standard security measures to protect any financial or personal information that you may share. VIRSHETÉ accepts most debit and credit card payments for products and services sold on this website, which are processed using PayU India (CitrusPay), and PayPal. In addition, VIRSHETÉ offers Cash on Delivery (COD) for orders within India under Rs. 50,000.00. VIRSHETÉ does not have access to, or stores any financial information that you may share when making a purchase, and reserves the right to add or delete payment method options without prior notice. For specific, detailed information, we recommend that you read the Terms & Conditions of Sale, Payment Security, and Shipping & Delivery sections on this Legal page. This will help you understand our payment policies, methods, procedures and security measures in place to protect any financial and personal information that you may share in relation to the purchase and processing of products and services offered on this website. If you do not agree with any of the aforementioned policies, please do not purchase any products on this website.

 

Fraudulent & Unlawful Use

You warrant to VIRSHETÉ that you will comply with all applicable laws, statutes, ordinances and regulations regarding the use of this website and any other related activities. You further warrant that you will not use www.virshete.com in any way prohibited by the terms and conditions outlined in this agreement or under applicable law. VIRSHETÉ reserves the right to initiate legal proceedings against such persons for fraudulent use of this website and any other unlawful acts or omissions in breach of these Terms & Conditions of Use.

 

International Disclaimer

 

VIRSHETÉ does not warrant that the contents of www.virshete.com are appropriate or lawful in other countries outside of India. However, in the event that such contents are deemed to be unlawful or illegal in your country, please do not access this website. In the case that you choose to access it nonetheless, your use shall be your responsibility.

 

Liability

You acknowledge and undertake that you are accessing and using this website and purchasing products and services at your own risk, and that you are using prudent judgment before placing an order for a product on this website. VIRSHETÉ shall at no point be held responsible or liable for any representations or warranties in relation to its products. Refund of the price paid for the purchase of a product or replacement thereof shall be governed by the Exchanges & Returns section on this Legal page. VIRSHETÉ does not provide or make any representation, warranty or guarantee, expressed or implied, about the products, and all implied warranties under the law or contract are to the maximum extent possible hereby disclaimed.

Intellectual Property Rights

 

All content on this website, including any works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, webpages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and softwares, collectively referred to as ‘content’ hereinafter, is the property of VIRSHETÉ, or its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies, or of any third-party hosting such intellectual property on this website, and is protected by national and international copyright, trademark and intellectual property laws. You may not reproduce, resell, distribute, publish, display, modify, create derivative work from, or exploit in any way, in whole or in part, the content without prior express written consent from VIRSHETÉ.

 

VIRSHETÉ shall have the exclusive right to authorize or prohibit in their sole discretion any such activity, and shall have the right, at any time, to claim the authorship of any content posted on this website, and to object to any use, distortion or other modification of any such content. In addition, any such activity expressly authorized in writing by VIRSHETÉ shall be carried out for lawful purposes only and in compliance with all applicable laws.

 

Communication

Visitors may post comments, reviews or other content, or send or submit suggestions, ideas or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, objectionable or otherwise injurious to third parties, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. VIRSHETÉ reserves the right, but not the obligation, to remove or edit such content.

 

Third-Party Links

www.virshete.com may at instances contain links to other websites in order to aid user experience. VIRSHETÉ does not recommend that its users access these websites, and it does not provide any guarantees to their content, products or services. However, once having clicked on these links, VIRSHETÉ does not have any control over, and cannot be held responsible or liable for the contents or policies of such websites, in respect of but not limited to the security of your privacy and processing and protection of any personal or financial information that you may share. Every website has its own terms, conditions and policies, it is important that you read the same when visiting a third-party link.

If you are interested in linking www.virshete.com and other publicly accessible webpages, please contact VIRSHETÉ for consent by e-mailing us here. VIRSHETÉ grants links to www.virshete.com free of cost and on a non-exclusive basis. VIRSHETÉ is entitled to object to certain links to its website in the event that the applicant who intends to activate such links has, in the past, adopted unfair commercial or business practices which are not compliant with our terms, conditions or policies on this Legal page, or with those of our business partners’, or if VIRSHETÉ, in its sole discretion, feels that such practices or activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links or use unauthorised meta-tags without VIRSHETÉ’s consent.

Display & Internet

 

VIRSHETÉ does its best to display the colours of its products as accurately as possible on this website. However, the colours you see depend on your monitor and we cannot guarantee that your monitor’s display of any colour will be accurate. In addition, VIRSHETÉ cannot guarantee that the website will operate continuously, without any interruptions and errors due to the connection of the internet. Should a problem arise when using this website, please contact us here. In addition, please check your device and web browser to ensure your access is correctly activated, and contact your internet service provider.

Errors

 

VIRSHETÉ aims to provide complete, accurate and up-to-date information on www.virshete.com, and sell products that are of specified merchantability for consumer use only. Unfortunately, it is not possible to ensure that any website, product or service is completely free of human or technological errors. This website may contain mistakes, inaccuracies or omissions, some of which may relate to product information, availability and pricing. VIRSHETÉ reserves the right to correct any errors, inaccuracies or omissions, and cannot be held liable for the accuracy and completeness of any content.

 

Indemnity

You hereby agree to indemnify and hold harmless VIRSHETÉ, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims, losses, damages, and/or costs, including reasonable attorney fees and costs, arising from (i) your access to or use of products or services, (ii) violation of the agreement, (iii) infringement, or infringement by any other user of your account with VIRSHETÉ, (iv) action or inaction on behalf of VIRSHETÉ’s third-party affiliates, manufacturers, vendors, suppliers and logistics partners in providing services, and (v) infringement of any intellectual property or other right of any person or entity. VIRSHETÉ shall notify you promptly of such claim, loss, liability or demand, and in addition to your foregoing obligations, you agree to provide VIRSHETÉ with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage or cost.

Arbitration

 

If any dispute arises between VIRSHETÉ and its users during the user's use of www.virshete.com or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third-party identified by VIRSHETÉ. The Arbitration & Conciliation Act 1996 shall govern the arbitration proceedings, which will be in the English language and in Mumbai, Maharashtra, India.

Force Majeure

Force majeure of any kind, unforeseeable production, traffic or shipping disturbances; war, acts of terrorism, fire, floods, unforeseeable shortages of labor, utilities or raw materials and supplies; strikes, lockouts, acts of government, and any other hindrances beyond the control of the party obliged to perform, which diminish, delay or prevent production, shipment, acceptance or use of the products or services, or make it an unreasonable proposition, shall relieve the party from its obligation to supply or take delivery, as the case may be, for as long as and to the extent that the hindrance prevails. If, as a result of the hindrance, supply and/or acceptance is delayed by more than 10 weeks, either party shall have the right to cancel the contract. Should VIRSHETÉ’s suppliers fail to supply them in whole or in part, VIRSHETÉ shall not be under any obligation to purchase from other sources. In such cases, VIRSHETÉ shall have the right to distribute the available quantities among its customers while at the same time taking into account its captive requirements.

 

Severability & Waiver

If any provision of this agreement is determined to be invalid or unenforceable, in whole or in part, such invalidity or unenforceability shall attach only to such provision and the remaining part of such provision and all other provisions of this agreement shall continue to be in full force and effect. VIRSHETÉ’s failure to enforce any provision of this agreement or respond to a breach by a user shall in no way imply a waiver of VIRSHETÉ’s right to subsequently enforce any provision of the terms and conditions of this agreement, or to act with respect to similar breaches by a user.

 

Governing Law

 

The Terms & Conditions of Use outlined in this agreement, along with any contractual obligations outlined on this Legal page between VIRSHETÉ and its users, are governed by Indian law, subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

 
 

PRIVACY POLICY

 

VIRSHETÉ is committed to ensuring that your privacy is protected at all times. This Privacy Policy outlines how we use and protect any personal information that we ask from you, or that you provide when using www.virshete.com, in accordance with relevant legislations. www.virshete.com is owned and managed by VIRSHETE Fashions Private Limited, and hosted by Wix.com Limited. If you do not agree to this Privacy Policy, along with the Terms & Conditions of Use of this website on this Legal page, please do not access or use this website.

 

What information do we collect?

 

  1. Name - in order to identify you.

  2. E-mail address - in order to contact you regarding order-related matters and offers.

  3. Phone number - in order to contact you regarding order-related problems.

  4. Delivery address - in order to ship and deliver your order.

  5. Debit/credit card information - only required when making a payment to complete an order.
    *All transactions are processed using PayU India (CitrusPay) or PayPal. VIRSHETÉ does not have access to, or stores any of this information.

 

How do we use this information?

 

We primarily ask for your personal information when placing an order, in order for us to be able to fulfil the same; and when filling out a Contact Form, in order for us to be able to get in touch with you.

 

Other reasons we may use your information include:

 

  1. Personalising your shopping and check-out experience.

  2. Communicating promotions, special offers and other important information that may be of relevance to you.

  3. Research and analytics to improve our products and services.

  4. Internal record-keeping.

  5. Demographic research and analysis to understand trends, improve our products and services, and offer a more personalised user experience.

www.virshete.com shall use any information collected from its users in accordance with applicable laws, including but not limited to the Information Technology Act 2000 and the rules thereunder.

 

How do we protect this information?

 

Hosted by Wix, www.virshete.com is equipped with security measures to protect any personal information that you may share with us. Our website is enabled for Hyper Text Transfer Protocol Secure (HTTPS), which is the secure protocol through which your web browser communicates with our website; wherein the data is encrypted, authenticated and thus, secure.

 

In conjunction with HTTPS, our website is enabled for an industry standard Secure Socket Layer (SSL) technology, allowing you to view www.virshete.com over an HTTPS connection. SSL secures the connection between your browser and our website, and encrypts any sensitive information that you provide into a database to be accessed as authorised only.

 

Wix also regularly maintains a Payment Card Industry Data Security Standards (PCI DSS) certification, audits the system to eliminate any possible vulnerabilities, solicits new ways to better the security of services and protection of visitors’ and users’ privacy, and is General Data Protection Regulation (GDPR) compliant. We advise that you read the Payment Security section on this Legal page to better understand how we secure and protect any financial information that you may share when placing an order to purchase any products on this website. In addition, you can read about Wix's terms, conditions and policies here.

 

Cookie Usage

 

A cookie is a small file that asks permission to be placed on your web browser. Once you agree, the cookie tracks your settings and actions on the website. This data is used to:

 

  1. Provide a more personalised experience.

  2. Identify registered members.

  3. Monitor and analyze performance, operations and effectiveness of the website.

  4. Ensure privacy and security.

 

A cookie does not give us access to your computer or any information other than what you choose to share. You can choose to accept or decline cookies, though most web browsers automatically accept cookies. Please note that should you choose to decline the use of cookies, you may limit yourself from having a more personalised experience and efficient check-out, and taking full advantage of the website.

 

Indirect Information

 

In addition to any personal information that we ask from you, or that you provide when using www.virshete.com, we may also collect information if you post a comment on our website, or contact us via e-mail or phone. We use tracking tools such as Google Analytics for collecting information about your usage of this website, and may also receive and combine information from you from third parties, such as from integrated social media features on this website.

 

Disclosure of Information

 

We do not disclose any personal information to outside parties unless we have your permission or are required to do so by law, and provide the privacy protection authorities with appropriate reports on the collection and use of personal information as required. In the case where you send us a request or feedback via our Contact Form for example, we reserve the right to publish it in order to help us clarify or respond to your request, or to help us support other users. We however take all measures reasonably necessary for the protection against any unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Should you wish to access, change, restrict or permanently delete the collection or use of your personal information, you may do so at anytime by e-mailing us here.

 

Third-Party Links

 

This website may at instances contain links to other websites. However, once having clicked on these links, we do not have any control over and cannot be held responsible or liable for the security or protection of your privacy and any personal or financial information that you may share. Every website has its own Privacy Policy, it is important that you read the same when visiting a third-party link.

 

Changes

 

This Privacy Policy was last updated on 23.11.2019 and is subject to change as and when required, and in the sole discretion of VIRSHETÉ. If you have a registered account on www.virshete.com, you may receive a notification informing you of any changes. It is nonetheless important that you check this page when using www.virshete.com to ensure that you are satisfied with the Privacy Policy in place. In addition, you can read about Wix’s policies here. Your continued access and use of www.virshete.com will be deemed as an agreement to any changes and the Privacy Policy in place at any given time.

 

Grievances

 

For any grievances relating to this Privacy Policy or other policies mentioned herein this Legal page, please contact us here.

 

Governing Law

The Privacy Policy outlined in this agreement, along with any contractual obligations outlined on this Legal page between VIRSHETÉ and its users, are governed by Indian law, subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India. If you choose to access this website, your use and any dispute over privacy is subject to this Privacy Policy and this website's Terms & Conditions of Use outlined on this Legal page. In addition to the foregoing, any disputes arising under this Privacy Policy will be governed by the laws of India.

 

TERMS & CONDITIONS OF SALE

*Please note, our order fulfilment timelines are subject to change due to the ongoing and ever-developing Coronavirus pandemic. Please read the Covid-19 section on this Legal page before placing any orders.

The Terms & Conditions of Sale outlined in this agreement govern the sale of products and services offered by VIRSHETÉ on www.virshete.com. It is advised that you carefully read these terms and conditions before ordering any products, as by ordering any products, you agree to be bound by these Terms & Conditions of Sale, along with other applicable policies on this Legal page. Products purchased on www.virshete.com are sold by VIRSHETE Fashions Private Limited, hereinafter referred to as ‘we’, ‘us’ or ‘our’.

 

For order information regarding Shipping & Delivery, Exchanges & Returns and Payment Security, and our website’s Privacy Policy and Terms & Conditions of Use, please visit the relevant sections on this Legal page. For further assistance, please contact us here.

 

Changes

 

These Terms & Conditions of Sale were last updated on 31.05.2020. VIRSHETÉ may amend or update all or part of these Terms & Conditions of Sale as and when required, and in its sole discretion. If you have a registered account on www.virshete.com, you may receive a notification informing you of any changes. It is nonetheless important that you check this page before placing an order for the purchase of any products from www.virshete.com to ensure that you understand and agree to the contract in place. If you do not agree to all or part of these Terms & Conditions of Sale, along with other applicable policies on this Legal page, please do not purchase anything on this website.

 

Privacy

 

As a condition of purchase, www.virshete.com requires to send you administrative e-mails pertaining to the processing and status of your order and shipment. When accessing, using or making a purchase on www.virshete.com, we recommend that you read the Privacy Policy and Terms & Conditions of Use sections on this Legal page. This will help you understand how we collect, use and protect any personal information or data that you may share with us.

 

Sales Policy

 

1. VIRSHETÉ offers products for sale on www.virshete.com, and its e-commerce business services are available exclusively to its end users, i.e. consumers.

 

2. Consumer refers to any individual who is acting for purposes which are outside of their trade, business or profession. If you are not a consumer, please do not buy any products on this website.

 

3. VIRSHETÉ reserves the right not to process orders received from users who are not consumers, orders received for more than 1 unit of any single product, orders made from a country different from the one that you are shipping to or to addresses to which VIRSHETÉ cannot ship, and any orders which do not comply with our policies on this Legal page.

 

4. The Terms & Conditions of Sale, in conjunction with other policies on this Legal page, govern the offer, transmission and acceptance of purchase orders relating to products on www.virshete.com, between VIRSHETÉ and the users of www.virshete.com.

 

5. These Terms & Conditions of Sale however do not govern the supply of services or sale of products by third parties listed on www.virshete.com via links, banners or other hypertext links. Every website has its own terms, conditions and policies, it is important that you read, understand and agree to the same before sending any orders and purchasing any products or services. VIRSHETÉ shall under no circumstances be deemed responsible or liable in any way for the supply of services or sale of products by third parties to the users of www.virshete.com.

 

Order Contract

 

1. When placing an order to purchase one or more products on www.virshete.com, you will be required to fill out and electronically send us an Order Request following the relevant instructions.

 

2. The Order Request contains these Terms & Conditions of Sale along with other applicable Legal policies that we advise that you carefully read before placing your order, product information per product ordered, any applicable costs and taxes, payment methods available to purchase the desired products, and information on shipping, delivery, exchanges, returns and refunds.

3. Before submitting your Order Request, you will be asked to identify and correct any possible input errors. English is the language used for executing contracts with VIRSHETÉ.

 

4. An order shall be deemed to have been submitted when VIRSHETÉ receives your Order Request electronically, and this contract will be deemed effective thereof. Once the order information has been verified as correct, VIRSHETÉ will commence with the processing of your order.

 

5. VIRSHETÉ may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that we have not carried out your purchase order specifying the reasons thereof. All orders placed with us are subject to the availability of such products. If the products displayed on www.virshete.com are no longer available at the time of your last access and once we have already received your Order Request, we shall inform you of the unavailability of any ordered products within 7 business days from the time that we receive your Order Request. In the case that the price of the unavailable products ordered has already been paid, the amount paid will be refunded to the same account used to make the payment. Refunds for payments made by Cash on Delivery (COD) will be made by bank transfer to a bank account that you will need to indicate upon contact. To learn more about our refund policy, click here.

 

6. By submitting an Order Request to, and making a contract with VIRSHETÉ, you unconditionally accept and undertake to observe the provisions of these Terms & Conditions of Sale, in conjunction with other applicable policies on this Legal page. If you do not agree with these Terms & Conditions of Sale, in whole or in part, please do not submit your Order Request for the purchase of any products on this website.

 

7. Once an order is placed, VIRSHETÉ will send you an acknowledgement e-mail. Please note, this acknowledgement does not mean the acceptance of your order. Your order is only accepted once the information is verified and the payment is received through your chosen payment method; after which you will receive a confirmation e-mail followed by a link that you can then use to track the status of your order.

8. A standard authorization check may be carried out on your payment method once your order is received by us. This is done solely to assure guarantees of solvency for your transaction to be carried out without any hindrance. We make our best efforts to ensure that the product descriptions and prices indicated on our website are accurate.

9. In the case of promotional codes applicable on certain or all products purchased on www.virshete.com, you may only use one promotional code per order and can only do so before sending your Order Request.

Guarantees

 

1. On www.virshete.com, we only offer products trademarked VIRSHETÉ. These products are designed and produced directly by us and/or by manufacturers authorised by us.

 

2. VIRSHETÉ does not sell second-hand products, flawed products, or products of lower quality than mentioned on www.virshete.com.

 

3. The main characteristics of each product are shown on www.virshete.com, but in instances may not exactly correspond to the real products in terms of image and/or colour due to the internet browser and/or monitor used.

 

4. Prices are subject to change and will be as quoted on our website from time to time, except in cases of obvious error. Please check the final price of sale before sending an Order Request.

 

5. Prices displayed on www.virshete.com are quoted in Indian Rupees (INR). While we try to ensure that all prices on our website are accurate, errors may occur.

 

6. Order for more than 1 unit of any single product and orders made from a country different from the one that you are shipping to, or to addresses that VIRSHETÉ cannot ship to in respect of but not limited to regulations in place, will be automatically cancelled. We shall inform you of any cancellation within 7 business days from the date that we receive your Order Request. In the case that the price of the products ordered has already been paid, the amount paid will be refunded to the same account used to make the payment. To learn more about our refund policy, click here.

 

7. All products sold on www.virshete.com​ come in appropriate packaging and with identification labels and tags attached to them. It is important that you do not remove or alter any identification labels and tags when trying on any products in the case that you may wish to exchange the same for a different size, or return the same for store credit or a refund. Please visit the Exchanges & Returns section on this Legal page to learn more about our exchange, return and refund policies.

 

8. In the unfortunate event that for some reason you receive a product that is incorrect, damaged or defective, please contact us within 48 hours from the time of delivery by writing to us here.

 

9. VIRSHETÉ hereby disclaims any guarantee of the accuracy in terms of the colour, finish and appearance of the final product as ordered by the user. The quality of any products, services, information or other material purchased or obtained by you through this website may not meet your expectations.

Payment Policy

 

1. Payment of the prices of any products ordered, including any relevant costs and taxes that may apply, if any, must be made using one of the payment methods indicated in your Order Request.

 

2. We accept most debit and credit card payments for the prices of any products ordered, which are processed using PayU India (CitrusPay), and PayPal. In addition, VIRSHETÉ offers Cash on Delivery (COD) for orders within India under Rs. 50,000.00. VIRSHETÉ does not have access to, or stores any financial information, and will not use any information that you provide expect for the purposes of processing your order, including issuing refunds for any products that you may return, and for reporting fraudulent activity to the relevant authorities. We recommend that you carefully read the Payment Security, Shipping & Delivery and Exchanges & Returns sections on this Legal page for specific, detailed information, as the information provided therein form an integral part of these Terms & Conditions of Sale, and shall consequently be deemed to be fully read, understood and agreed to by you at the time your Order Request is sent.

 

Shipping & Delivery Policy


1. VIRSHETÉ offers complimentary shipping to all of India, and to most international destinations. You can order items on our website and have them shipped to an address of your choice, so long as they are made from the same country that you are shipping to, and to addresses that VIRSHETÉ can ship to in respect of but not limited to regulations in place.

 

2. Orders within India are fulfilled within 7-14 business days; international orders are fulfilled within 14-21 business days. Please note that these are estimated delivery times that are subject to change due to logistical factors outside of our control and for which VIRSHETÉ will not be responsible or liable in any wayOur logistics partner will contact you to co-ordinate the delivery of your order and the number of delivery attempts made is at their discretion.

3. All product prices indicated on this website are inclusive of any costs and taxes that may apply. For international orders, import duties may apply depending on your country. VIRSHETÉ does not collect or add this in the product prices indicated on this website. As the recipient, you are liable to clear this in order to release your shipment from customs in your country, and in which case our logistics partner will contact you with the relevant information. VIRSHETÉ insures each shipment from dispatch to delivery, after which the responsibility transfers to the recipient.

4. You may change the delivery address of your order before it has been dispatched. Once dispatched, a change of address and thereby a refund request might not be accepted.


5. VIRSHETÉ, in its sole discretion, reserves the right to cancel your order in cases where it takes longer than usual delivery times, or if the shipment is physically untraceable. VIRSHETÉ will inform you by writing in such cases and refund any amount paid in accordance with our refund policy.

 

6. For specific, detailed information, we recommend that you carefully read the Shipping & Delivery and Exchanges & Returns sections on this Legal page, as the information provided therein forms an integral part of these Terms & Conditions of Sale, and shall consequently be deemed to be fully read, understood and agreed to by you at the time your Order Request is sent.

 

Consumer Rights

 

1. If you are a consumer, you may exchange a product for a different size, or cancel your contract with VIRSHETÉ by returning products purchased on www.virshete.com for store credit or a full refund, without any penalty and without specifying any reason. To do so, you must raise an Exchange/Return Request within 7 days from the date of delivery by writing to us here.

2. Once received, we will review and follow-up on your request, and upon acceptance, schedule a suitable collection time for our authorised logistics partner to pick-up any products being exchanged or returned. Please do not make any exchange or return shipments before hearing from us; VIRSHETÉ will not be responsible, liable or obligated in such cases or in the case of shipments made using unauthorised logistics vendors, and reserves the right to reject your Exchange/Return Request.

3. Any products being exchanged or returned should not have been used, worn, washed or damaged; should still contain all attached identification labels and tags, should be retuned in their original packaging, and should be returned in the same condition in which you received them. Any gifts accompanying your order must also comply with the aforementioned and be returned. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, or if the product code, any if applicable, does not match with VIRSHETÉ’s records, or if VIRSHETÉ is satisfied that the product has been rendered defective or unusable, VIRSHETÉ reserves the right to reject your Exchange/Return Request.

 

4. If you raise the Exchange/Return Request within 7 days from the date of delivery to you, and return the products in the same condition in which they were received using an authorised logistics partner, we will process any refund due to you, or store credit as may be applicable, as soon as the products being returned have been received by us and have successfully passed all quality control checks. VIRSHETÉ will refund the price of the products being returned in full, or store credit as may be applicable, within 10 business days from the day that the products being returned have been received by us.

 

5. Exchanges and returns within India are free of cost. For international orders, we only accept exchanges and returns in the unfortunate event that you receive an incorrect, damaged or defective product, and for which you will be required to provide evidence, such as pictures for example. In this case, you must notify us within 48 hours from the time of delivery by contacting us here. We will review and follow-up on your request, and upon acceptance, you may keep the original product and opt for any one of the following options:


a. Have a new piece of the same product delivered to you in accordance with our Shipping & Delivery policy.
b. Store credit, which allows you to shop for the same amount on www.virshete.com.
c. A full refund credited to the same account used to make the purchase. Please allow for up to 10 business days for the refund to reflect in your account.

6. The cancellation right set out herein does not apply to sealed products unsealed by you following delivery, products that are deemed unsuitable due to health protection or hygiene reasons such as innerwear, products made to your specifications or are clearly personalized, or products which have become inseparably mixed with other items after delivery. If a product does not qualify for an exchange or return, the same will be mentioned on the product's page.

Errors

 

1. In the unfortunate event that you receive an incorrect, damaged or defective product, you must notify us within 48 hours from the time of delivery by contacting us here, and for which you may be required to provide evidence, such as pictures for example. We will review and follow-up on your request, and upon acceptance, schedule a suitable collection time for our logistics partner to pick-up any products being exchanged or returned due to error on our part, and bear any costs associated with such cases. Please do not dispatch any exchange or return shipments before hearing from us; VIRSHETÉ will not be responsible, liable or obligated in such cases or in the case of shipments made using unauthorised logistics vendors, and reserves the right to reject your Exchange/Return Request.

 

2. Any products being exchanged or returned due to error on our part should not have been used, worn, washed or damaged; should still contain all attached identification labels and tags, should be retuned in their original packaging, and should be returned in the same condition in which you received them. Any gifts accompanying your order must also comply with the aforementioned and be returned. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, or if the product code, any if applicable, does not match with VIRSHETÉ’s records, or if VIRSHETÉ is satisfied that the product has been rendered defective or unusable, VIRSHETÉ reserves the right to reject your Exchange/Return Request.

 

3. VIRSHETÉ will examine all products being returned as incorrect, damaged or defective and will confirm to you via e-mail that you are entitled to a refund for the incorrect, damaged or defective products within 7 business days from the date that we receive the products being returned. Subject to acceptance by VIRSHETÉ of the incorrect, damaged or defective products, VIRSHETÉ will refund the price of the products being returned in full, or store credit as may be applicable, within 10 business days from the date that the products being returned have been received by us. In the event that VIRSHETÉ finds no fault with the returned products, you will be notified that the returned products cannot be accepted and you may elect to have the products re-delivered to you at your expense. If you do not accept re-delivery, VIRSHETÉ reserve the right to retain the products and the purchase price, and recover any fees and expenses incurred from you.

 

4. If the recipient of the products indicated in the Order Request is different from the individual who made the payment for the products, the amount paid for products being returned will be refunded by VIRSHETÉ to the individual’s account used to make the payment, or the account indicated in the Exchange/Return Request for payments made by Cash on Delivery (COD), unless you have expressly agreed otherwise. The value date for the credit shall be the same as the value date of the original debit, and consequently you shall not suffer currency exchange or interest losses.

 

5. Upon acceptance, VIRSHETÉ will refund the price of the products being returned within 10 business days from the date the products being retuned are received by us. To the extent permitted by applicable law, VIRSHETÉ will not be responsible or liable for any delay of any kind that is beyond its control, including but not limited to delays caused by the payment method used to process your purchase or refund, or by our logistics partners.

 

Liability

 

VIRSHETÉ will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this contract, even if VIRSHETÉ has been informed in advance.

 

Governing Law

 

The Terms & Conditions of Sale outlined in this agreement, along with any applicable contractual obligations outlined on this Legal page between VIRSHETÉ and its consumers, are governed by Indian law, subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

 

PAYMENT SECURITY

This Payment Security section outlines how we secure and protect any financial information that you may share when making a payment to place an order on www.virshete.com. This website is owned and managed by VIRSHETE Fashions Private Limited, and hosted by Wix.com Limited.

 

In order to complete your order, you will be required to make a payment using your preferred mode at check-out. We accept most debit and credit card payments, which are processed using PayU India (CitrusPay), and PayPal. Please note, VIRSHETÉ does not have access to, or stores any of this information. In addition, VIRSHETÉ accepts Cash on Delivery (COD) for orders within India under Rs. 50,000.00.

 

Our online store check-out process is secured by HTTPS/TLS encryption, making it safe for you to make a purchase on this website. TLS (Transport Layer Security) is the standard security technology that establishes an encrypted link between your web browser and our web server, ensuring the privacy and protection of all data exchanged and transactions made.

 

Wix stores are Payment Card Industry Data Security Standards (PCI DSS) compliant - an information security standard for accepting credit card payments and creating a secure environment by increasing cardholder data and thus reducing fraud. Wix stores are accredited as a Level 1 service provider and merchant, and only work with payment gateways with a PCI DSS Level 1 certification - the highest level of security certification.

 

Additionally, Wix stores have an ISO 27001 certification that outlines the industry best practices for managing security risks, and an ISO 27018 certification that outlines the industry best practices for handling Personally Identifiable Information (PII) in a public cloud computing environment. You can read more about Wix’s terms, conditions and policies here.

 

SHIPPING & DELIVERY

*Please note, our order fulfilment timelines are subject to change due to the ongoing and ever-developing Coronavirus pandemic. Please read the Covid-19 section on this Legal page before placing any orders.

  1. VIRSHETÉ offers complimentary shipping to all of India, and to most international destinations in line with regulations.

  2. Orders within India are fulfilled within 7-14 business days; international orders are fulfilled within 14-21 business days. Please note, delivery times may vary due to factors outside of our control.
     

  3. All product prices indicated are inclusive of any costs and taxes that may apply.
     

  4. You may not order more than 1 unit of any single product.
     

  5. In accordance with our sustainability objectives, all products on this website are made-to-order.
    Also, we understand that each of us is unique and standard sizes might not always be the perfect fit for everyone. You may provide your measurements at check-out for a more personalised fit, so long as they’re within our size range offering - please refer to the Size Guide on the product's page.

     

  6. If you have any special requests or instructions, please make a note at check-out and a member of our team will contact you if required. For custom orders, please contact us here.
     

  7. You can securely make payments on www.virshete.com using most debit cards, credit cards and PayPal. In addition, Cash on Delivery (COD) is available for orders within India under Rs. 50,000.00.
     

  8. Once having placed your order by submitting your Order Request, you will receive an acknowledgement e-mail. Upon review and acceptance of your order, you will receive a confirmation e-mail, followed by a link that you can then use to track the status of your order and shipment.
     

  9. You may change the delivery address of your order before it has been dispatched. Once dispatched, a change of address and thereby a refund request might not be accepted.
     

  10. Our logistics partner will contact you to co-ordinate the delivery of your order. The number of delivery attempts made is at their discretion.
     

  11. VIRSHETÉ insures each shipment from dispatch to delivery, after which the responsibility transfers to the recipient.

     

  12. For international orders, import duties may apply depending on your country. VIRSHETÉ does not collect or add this in the product prices indicated on this website. As the recipient, you are liable to clear this in order to release your shipment from customs in your country, and in which case our logistics partner will contact you with the relevant information.
     

  13. We advise that you read the Terms & Conditions of Sale and Exchanges & Returns sections on this Legal page before submitting any Order Request, as the information provided therein forms an integral part of our terms, conditions and policies, and shall consequently be deemed to be fully read, understood and agreed to by you at the time your Order Request is sent.
     

  14. In addition, we advise that you read the Payment Security, Privacy Policy and Terms & Conditions of Use sections on this Legal page to understand how we collect, use and protect any financial or personal information that you may share.
     

  15. Orders that do not comply with our terms, conditions and policies on this Legal page will be automatically cancelled, and any amount paid will be refunded in accordance with our refund policy.

 

EXCHANGES & RETURNS
 

*Please note, our order fulfilment timelines are subject to change due to the ongoing and ever-developing Coronavirus pandemic. Please read the Covid-19 section on this Legal page before placing any orders.

  1. If you wish to exchange a product for a different size, or wish to return a product for store credit or a refund, you can do so within 7 days from the date of delivery.
     

  2. Exchanges and returns within India are complimentary. For international exchanges and returns, please see clause 10.
     

  3. To raise an Exchange/Return Request, click here. We will review and follow-up on your request, and upon acceptance, schedule a suitable collection time for our logistics partner to pick-up any products being exchanged or returned within 3 business days from the date that you raise the Exchange/Return Request. Please do not make any exchange or return shipments before hearing from us.
     

  4. Any products being exchanged or returned must be in the same condition in which they were received. They should not have been used or worn (except for the purpose of trying on), washed or damaged, should still contain all labels and tags, and should be retuned in their original packaging.
     

  5.  Products that do not meet the required quality control standards will be sent back.
     

  6. You may not exchange or return sealed products unsealed by you following delivery, products that are deemed unsuitable due to health protection or hygiene reasons such as innerwear, products made to your specifications or are clearly personalized, or products which have become inseparably mixed with other items after delivery. If a product does not qualify for an exchange or return, the same will be mentioned on the product's page.

     

  7. In the unfortunate event that you receive an incorrect, damaged or defective product, you must notify us within 48 hours from the time of delivery by contacting us here. We will review and follow-up on your request, and upon acceptance, schedule a suitable collection time for our logistics partner to pick-up any products being exchanged or returned due to error on our part. Please do not dispatch any exchange or return shipments before hearing from us.
     
  8. For returns, you may either opt for store credit, which allows you to shop on www.virshete.com for the same amount, or for a full refund.
     

  9. Refunds are credited to the same account used to make the purchase. Refunds for payments made by Cash on Delivery (COD) will be made by bank transfer to a bank account that you will need to indicate in your Exchange/Return Request. Please allow for up to 10 business days for the refund to reflect in your account.
     

  10. For international orders, we only accept exchanges and returns in the unfortunate event that you receive an incorrect, damaged or defective product. In this case, you must notify us within 48 hours from the time of delivery by contacting us here. We will review and follow-up on your request, and upon acceptance, you may keep the original product and opt for any one of the following options:

    a. Have a new piece of the same product delivered to you in accordance with our Shipping & Delivery policy.
    b. Store credit, which allows you to shop for the same amount on www.virshete.com.
    c. A full refund credited to the same account used to make the purchase. Please allow for up to 10 business days for the refund to reflect in your account.
     

  11. You can amend or cancel your order before it has been dispatched. To raise an Amend/Cancel Request, click here.

     

  12. In the case that your order has already been shipped and you wish to amend or cancel your order, you will have to raise an Exchange/Return Request once the shipment has been delivered to you. 
     
  13. We advise that you read the Terms & Conditions of Sale and Shipping & Delivery sections on this Legal page before submitting any Order Request, as the information provided therein forms an integral part of our terms, conditions and policies, and shall consequently be deemed to be fully read, understood and agreed to by you at the time your Order Request is sent.
     

  14. VIRSHETÉ reserves the right to reject any Exchange/Return Requests that do not comply with our terms, conditions and policies on this Legal page.

 

SUSTAINABILITY

 

“Fashion is one of the most polluting industries in the world and has relied for years on exporting labour to countries with little care for workers’ rights. The industry is based on excessive consumption of items made from plastics or resource-intensive natural fibres like cotton, and contributes millions of tons a year to landfills globally” (Business of Fashion, 2019).

 

We live in a time where the above quote is unfortunately an exemplary version of the truth. Fashion, as an industry, is a front-running contributor to environmental pollution, inhumane treatment of animals, exploitation of labour, and non-degradable waste, globally. It is vital that we, as humans, inform ourselves and are mindful about what we consume, where it comes from, and the externalities that it creates.

 

Sustainability is at the heart of VIRSHETÉ’s operations, and we strive to innovate new ways of being mindful, tracking our footprint, and reducing our ecological impact. Some ways in which we aim to do this include:

  1. Product supply-chain transparency to track and reduce the ecological impact of the fabrics and materials that we use.

  2. Manufacturing supply-chain transparency to ensure ethical labour practices.

  3. Reducing our footprint and waste across all processes from creation to consumption.

  4. A no fur and leather policy.

  5. Research to inform ourselves, and investment to improve our ways of doing things.

 

Fashion and sustainability go hand-in-hand. It is important that we are thoughtful about the ecological and economic practices that we employ, and the impact that they have.

COVID-19

Dear Valued Customers,

 

We would like to inform you that our supply, production and logistics chains are currently under lockdown due to the ongoing and ever-developing Coronavirus pandemic. As a result, any orders placed during this time will only be fulfilled once all our operations resume and return to normal in accordance with health advisories and legal regulations in place, thereby overriding any other policies outlined on this Legal page.

 

We would like to sincerely apologise for any inconvenience caused and believe that you understand our reasons for this. Furthermore, we urge you to be cautious and stay home, for the safety of both yourself and of others.

 

Thanking you,

 

Team VIRSHETÉ.